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In unionized organizations, employee complaints are usually handled through:


A) arbitration.
B) collective bargaining.
C) management counseling.
D) grievance procedures.

E) B) and C)
F) C) and D)

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What is the difference between craft unions and industrial unions?

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A craft union is a union of workers in a...

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Discuss how unions developed in the U.S.

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In the late 1800s, abuses by employers l...

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Before the union calls, the business should reduce employee benefits.

A) True
B) False

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The law forming the legal basis for union-management relations is the Wagner Act, as later amended.

A) True
B) False

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The ____ prohibited the closed shop agreement.


A) Wagner Act
B) Taft-Hartley Act
C) Landrum-Griffin Act
D) Civil Rights Act

E) None of the above
F) All of the above

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If a majority of voting employees vote for a union, the union is named as the exclusive representative of the employees in their dealings with management.

A) True
B) False

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Employees were generally ill-treated in the early colonies because of a shortage of jobs and an oversupply of labor.

A) True
B) False

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Prohibiting solicitation is an unfair labor practice.

A) True
B) False

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The emergence of a more educated and technologically oriented service worker is one of the reasons for declining union membership.

A) True
B) False

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Management does not have the right to voluntarily recognize the union.

A) True
B) False

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Unions may:


A) refuse to bargain in good faith.
B) force management to discriminate against employees.
C) engage in a strike when collective bargaining fails.
D) stage a lockout to prevent employees from resuming work.

E) All of the above
F) A) and D)

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Under a union contract, supervisors have all of the following rights, EXCEPT:


A) to decide what work has to be done.
B) to require that work performance meet minimum standards.
C) to ignore the rules of seniority.
D) to determine how many workers are needed.

E) None of the above
F) A) and B)

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Which of the following phrases is NOT used to refer to the relationship between management and their unionized employees?


A) Labor relations
B) Union-management relations
C) Industrial relations
D) Supervisory relations

E) A) and B)
F) A) and C)

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The Wagner Act specified unfair practices that unions might commit against workers and management.

A) True
B) False

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Small businesses encourage union membership.

A) True
B) False

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The Landrum-Griffin Act contains an employees' bill of rights that protects employees from possible abuse by unscrupulous managers and union leaders.

A) True
B) False

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The Wagner Act:


A) gives workers the right to form and join unions of their own choosing.
B) ensures that unions as well as management can be charged with unfair labor practices.
C) protects the right of employees to join or refuse to join a union without being fired.
D) provides an employees' bill of rights to prevent abuse of employees.

E) A) and B)
F) A) and C)

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What are the primary laws affecting equal employment opportunity?

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All aspects of selecting and appraising ...

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The first line of defense against an attempt to unionize is the:


A) supervisor.
B) government.
C) higher-level managers.
D) project manager.

E) A) and D)
F) B) and D)

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