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A premium offers an item for free or at a bargain price to reward some type of behavior,such as buying,sampling,or testing.

A) True
B) False

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What can a retailer do to build the brand equity of its firm or private-label merchandise?

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In order for a retailer to build the bra...

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Target Corporation is planning to give $500 million by the end of 2015 to support education and help kids learn to read.Since 1962,Target has committed 5% of its income to support local communities.Target uses _____ to communicate their continued commitment to local communities.


A) public relations
B) brand awareness
C) cooperative advertising
D) brand placement
E) brand associations

F) A) and D)
G) A) and E)

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_____ entails the placement of announcements and persuasive messages purchased by retailers and other organizations that seek to inform and/or persuade members of a particular target market or audience about their products,services,organizations,or ideas.


A) Market research
B) Coolhunting
C) Advertising
D) Market overhang
E) Journalism

F) C) and E)
G) A) and D)

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Which of the following has enabled retailers to personalize their direct mail to all customers?


A) Customer relationship management programs
B) Employee experience management programs
C) Employee feedback management programs
D) Partner relationship management programs
E) Sales force management programs

F) None of the above
G) C) and E)

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In a national print advertisement,Levi's was showcasing their new denim jean products.At the bottom of the ad,Macy's logo was found as a place where the new denim jeans could be purchased by customers.This is an example of _____.


A) co-op advertising
B) partnering promotions
C) a double truck
D) a double pocket promotion
E) a spot promotion

F) C) and E)
G) All of the above

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Luke was interested in developing a communication budget for his holistic vitamin shop which he will be opening in thirty days.He is planning a few promotional sales and will advertise through local newspapers.With the available information,what method would be best for Luke to pursue to develop his communication program?


A) Affordable method
B) Objective-and-task method
C) Percentage-of-sales method
D) Competitive-parity method
E) Developmental method

F) A) and C)
G) A) and B)

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_____ is based on the economic principle that firms should increase communication expenditures as long as each additional dollar spent generates more than a dollar of additional contribution.


A) Objective-and-task analysis
B) Rule-of-thumb analysis
C) Marginal analysis
D) Affordable budgeting analysis
E) Percentage-of-sales analysis

F) B) and E)
G) D) and E)

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When developing a retail communication program,a marginal analysis takes place when _____.


A) the budget is allocated
B) the program is implemented and evaluated
C) the objective is determined
D) the budget is determined

E) A) and B)
F) None of the above

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How can brands benefit the consumer?

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Brands provide information in advance ab...

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Brand association refers to a potential customer's ability to recognize or recall that the brand name is a particular type of retailer or product/service.

A) True
B) False

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A retailer wants to announce up-to-date and fast changing information to excite customers.Which of the following platforms will best suit the retailer's needs?


A) Facemash
B) Youtube
C) Linkedin
D) Facebook
E) Twitter

F) C) and E)
G) All of the above

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Target Field in Minneapolis,Minnesota,"Home of the Twins" baseball team venue is an example of what type of communication method?


A) Coupons
B) Event sponsorship
C) Rebates
D) Premiums
E) Point-of-purchase displays

F) A) and E)
G) D) and E)

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Target uses a Shopkick app to award points to customers who walk around a store and scan products;they can redeem these points for various rewards.Which of the following technologies will best suit this sales promotion?


A) M-commerce
B) Blog
C) Twitter
D) Facebook
E) Linkedin

F) None of the above
G) B) and E)

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David visits a supermarket to buy milk and eggs.At the checkout counter,waiting to pay,he impulsively picks up a magazine from one of the display shelves.Which of the following terms best reflects the supermarket's strategy?


A) Rebate
B) Point-of-purchase display
C) Premium
D) Sample
E) Special event

F) B) and D)
G) C) and D)

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Which of the following is classified as a microblog?


A) Facebook
B) Twitter
C) Facemash
D) Gmail
E) Youtube

F) B) and C)
G) A) and E)

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Retailers are the _____ group of national advertisers in the United States.


A) third-largest
B) second-largest
C) sixth-largest
D) fourth-largest
E) fifth-largest

F) A) and C)
G) C) and D)

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Which of the following is a reason why retailers tend to use magazines for image advertising?


A) Wider target audience
B) Extended shelf life
C) High readership
D) Low cost of advertising
E) High reproduction quality

F) A) and B)
G) A) and C)

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In new media,_____ refer to the number of times an ad appears in front of the user.


A) impressions
B) view rates
C) air rates
D) true views
E) expressions

F) A) and C)
G) B) and C)

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In the late 90s,Sears spent much of its communication budget advertising the "Softer Side of Sears" campaign since it felt the customer knew very little of Sears' apparel assortments and thus there would be a substantial return from advertising apparel versus advertising the more known appliances.What principle for budget allocation was Sears potentially using?


A) Percentage of sales method
B) Rule of thumb method
C) Asset principle
D) High-assay principle
E) Affordable method

F) C) and D)
G) D) and E)

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