Question 1

According to Herzberg's two-factor theory,individuals are motivated more by the extrinsic aspects of work when compared to the intrinsic rewards.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is likely to contribute to errors in a job analysis?

Accepted Answer

A)   Use of multiple analysis methods to obtain a detailed job analysis.
B)   Inputs from multiple sources like incumbents and supervisors.
C)   Fixed and unchanging job descriptions for various jobs.
D)   Combination of internal and external sources of information for job analysis.
E)   Creation of comprehensive and detailed job description.F) None of the above
G) C) and D)

Question 3

A limitation in using the PAQ is that it _____.

Accepted Answer

A)   applies exclusively to similar job profiles
B)   measures only the inputs of a work process
C)   fails to provide computerized reports
D)   requires incumbents to spend time filling the questionnaires
E)   results in abstract reports that are of limited useF) None of the above
G) A) and B)

Question 4

Ability is defined as a general enduring capability that an individual possesses.

Accepted Answer

A) True 
 B)False

Question 5

_____ are the activities that a team's members engage in to produce a given output.

Accepted Answer

A)   Work processes
B)   Task identities
C)   Group dynamics
D)   Job analyses
E)   Ergonomic activitiesF) B) and C)
G) C) and D)

Question 6

In the 1930s,the U.S.Department of Labor created the _____ as a vehicle for helping the new public employment system link the demand for skills and the supply of skills in the U.S.workforce.

Accepted Answer

A)   Career Development Facilitator (CDF) 
B)   Dictionary of Occupational Titles (DOT) 
C)   Occupational Information Network (O * NET) 
D)   Standard Occupational Classification (SO
C)  
E)   Selected Characteristics of Occupations (SCO) F) None of the above
G) All of the above

Question 7

Which of the following is true of self-managing work teams?

Accepted Answer

A)   Team members' job duties are narrowly defined.
B)   Team members usually share work assignments.
C)   Team members' joint responsibilities are minimal.
D)   The supervisor ensures a high degree of centralization in functioning.
E)   The responsibility of the team members is limited to their individual tasks.F) C) and D)
G) A) and E)

Question 8

The primary goal of ergonomics is to reduce the information-processing requirements of a job.

Accepted Answer

A) True 
 B)False

Question 9

Work processes are the activities that a work unit's members engage in to produce a given output.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is a drawback of relying solely on incumbents for job information?

Accepted Answer

A)   They lack in-depth knowledge of the tasks and duties of the job.
B)   They have little information about actual time spent performing job tasks.
C)   They may have an incentive to exaggerate what they do.
D)   They are less accurate in reporting safety-related risk factors.
E)   They are less familiar with the standard operating procedures involved in the job.F) A) and B)
G) C) and E)

Question 11

Tech-Marketing Inc.,an advertising firm located in Ohio,requires its employees to be at work between the hours of 10:00 a.m.to 3:00 p.m.This work rule allows employees to work additional hours before or after the time period in order to work the full day.Identify the job design method implemented at Tech-Marketing.

Accepted Answer

A)   Zero-hour contract
B)   Flextime
C)   Compressed workweek
D)   Telework
E)   Retroactive overtimeF) C) and D)
G) A) and D)

Question 12

How does The Occupational Safety and Health Administration (OSHA)encourage organizations to adopt ergonomic job design?

Accepted Answer

The Occupational Safety and Health Admin...

Question 13

A telework arrangement is easiest to implement for manufacturing workers.

Accepted Answer

A) True 
 B)False

Question 14

Describe the relationship between work flow design and an organization's structure.

Accepted Answer

Work flow takes place in the context of ...

Question 15

The process of defining how work will be performed and what tasks will be required in a given job is known as _____.

Accepted Answer

A)   job rotation
B)   job evaluation
C)   job design
D)   job enrichment
E)   job extensionF) A) and E)
G) B) and D)

Question 16

Within the Job Characteristics Model,_____ refers to the job characteristic that reflects the degree to which the job allows an individual to make decisions about the way the work is carried out.

Accepted Answer

A)   task knowledge
B)   task ability
C)   skill variety
D)   autonomy
E)   feedbackF) None of the above
G) All of the above

Question 17

Which of the following is a way to simplify a job's mental demands?

Accepted Answer

A)   Enforcing stringent quality control standards
B)   Training employees to multi-task between different job duties
C)   Providing social-media tools to simplify information sharing
D)   Providing comfortably designed office chairs
E)   Enhancing the information processing functions of the jobF) D) and E)
G) None of the above

Question 18

Job analysis can only be performed by certified external analysts of the U.S.Department of Labor.

Accepted Answer

A) True 
 B)False

Question 19

_____ are the products of any work unit.

Accepted Answer

A)   Outputs
B)   Inputs
C)   Tasks
D)   Jobs
E)   ProcessesF) A) and B)
G) B) and D)

Question 20

Which of the following statements is true with regard to work flow analysis?

Accepted Answer

A)   Information cannot be considered to be an input as it is not tangible.
B)   All outputs must be strictly measured in terms of the sole criterion of quantity.
C)   Quality standards are not a key criterion in the process of work flow analysis.
D)   Outputs may be tangible or intangible products of different work processes.
E)   Inputs and outputs are the two stages that represent the complete work flow cycle.F) B) and C)
G) A) and B)

Exam 4: Analyzing Work and Designing Jobs

Ability is defined as a general enduring capability that an individual possesses.

Correct Answer
verified

Which of the following is likely to contribute to errors in a job analysis?

Correct Answer
verified

_____ are the products of any work unit.

Correct Answer
verified

Describe the relationship between work flow design and an organization's structure.

Correct Answer
verified
Work flow takes place in the context of ...
View Answer

Work processes are the activities that a work unit's members engage in to produce a given output.

Correct Answer
verified

_____ are the activities that a team's members engage in to produce a given output.

Correct Answer
verified

A limitation in using the PAQ is that it _____.

Correct Answer
verified

A telework arrangement is easiest to implement for manufacturing workers.

Correct Answer
verified

The primary goal of ergonomics is to reduce the information-processing requirements of a job.

Correct Answer
verified

Which of the following is true of self-managing work teams?

Correct Answer
verified

The process of defining how work will be performed and what tasks will be required in a given job is known as _____.

Correct Answer
verified

According to Herzberg's two-factor theory,individuals are motivated more by the extrinsic aspects of work when compared to the intrinsic rewards.

Correct Answer
verified

Which of the following is a way to simplify a job's mental demands?

Correct Answer
verified

How does The Occupational Safety and Health Administration (OSHA)encourage organizations to adopt ergonomic job design?

Correct Answer
verified
The Occupational Safety and Health Admin...
View Answer

Correct Answer
verified

Job analysis can only be performed by certified external analysts of the U.S.Department of Labor.

Correct Answer
verified

In the 1930s,the U.S.Department of Labor created the _____ as a vehicle for helping the new public employment system link the demand for skills and the supply of skills in the U.S.workforce.

Correct Answer
verified

Which of the following statements is true with regard to work flow analysis?

Correct Answer
verified

Within the Job Characteristics Model,_____ refers to the job characteristic that reflects the degree to which the job allows an individual to make decisions about the way the work is carried out.

Correct Answer
verified

Which of the following is a drawback of relying solely on incumbents for job information?

Correct Answer
verified

Exam 4: Analyzing Work and Designing Jobs

Ability is defined as a general enduring capability that an individual possesses.

Correct AnswerverifiedShow Answer

Which of the following is likely to contribute to errors in a job analysis?

Correct AnswerverifiedShow Answer

_____ are the products of any work unit.

Correct AnswerverifiedShow Answer

Describe the relationship between work flow design and an organization's structure.

Correct AnswerverifiedWork flow takes place in the context of ...View AnswerShow Answer

Work processes are the activities that a work unit's members engage in to produce a given output.

Correct AnswerverifiedShow Answer

_____ are the activities that a team's members engage in to produce a given output.

Correct AnswerverifiedShow Answer

A limitation in using the PAQ is that it _____.

Correct AnswerverifiedShow Answer

A telework arrangement is easiest to implement for manufacturing workers.

Correct AnswerverifiedShow Answer

The primary goal of ergonomics is to reduce the information-processing requirements of a job.

Correct AnswerverifiedShow Answer

Which of the following is true of self-managing work teams?

Correct AnswerverifiedShow Answer

The process of defining how work will be performed and what tasks will be required in a given job is known as _____.

Correct AnswerverifiedShow Answer

According to Herzberg's two-factor theory,individuals are motivated more by the extrinsic aspects of work when compared to the intrinsic rewards.

Correct AnswerverifiedShow Answer

Which of the following is a way to simplify a job's mental demands?

Correct AnswerverifiedShow Answer

How does The Occupational Safety and Health Administration (OSHA)encourage organizations to adopt ergonomic job design?

Correct AnswerverifiedThe Occupational Safety and Health Admin...View AnswerShow Answer

Correct AnswerverifiedShow Answer

Job analysis can only be performed by certified external analysts of the U.S.Department of Labor.

Correct AnswerverifiedShow Answer

In the 1930s,the U.S.Department of Labor created the _____ as a vehicle for helping the new public employment system link the demand for skills and the supply of skills in the U.S.workforce.

Correct AnswerverifiedShow Answer

Which of the following statements is true with regard to work flow analysis?

Correct AnswerverifiedShow Answer

Within the Job Characteristics Model,_____ refers to the job characteristic that reflects the degree to which the job allows an individual to make decisions about the way the work is carried out.

Correct AnswerverifiedShow Answer

Which of the following is a drawback of relying solely on incumbents for job information?

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified
Work flow takes place in the context of ...
View Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
The Occupational Safety and Health Admin...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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