Question 1

Recent research indicates that there is a strong positive relationship between employee engagement and organizational performance.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following apply to employers and employees across Canada?

Accepted Answer

A)  the Canada Labour Code
B)  employment equity legislation
C)  employment insurance and the Canada/Quebec Pension Plan
D)  employment insurance and employment legislation
E)  employment insurance and human rights legislationF) None of the above
G) B) and C)

Question 3

HRM has evolved over the last few decades due to economic forces such as globalization,technological changes,and intense competition,all of which make human capital more important.

Accepted Answer

A) True 
 B)False

Question 4

The growing emphasis on education and human capital reflects several social and economic factors,such as the increase in primary-sector employment.

Accepted Answer

A) True 
 B)False

Question 5

Rita is the HR Director of a manufacturing company.She recently undertook research to identify competitor compensation and incentive plans,information about pending legislative changes,and availability of talent in the labour market for the upcoming strategic planning meeting.Rita was conducting

Accepted Answer

A)  an employee engagement survey.
B)  an external opportunities/threats study.
C)  an environmental scan.
D)  an external market survey.
E)  an environmental study.F) All of the above
G) A) and C)

Question 6

Mortgage Financial needs to recruit 10 employees for a period of three months to assist its team of underwriters during the busy season.The company does not want to provide these 10 employees regular full-time or part-time status.As the HR manager,what would you suggest the company do in this situation?

Accepted Answer

A)  develop a retention plan
B)  outsource the underwriting function
C)  increase the workload of staff
D)  use contingent employees
E)  do nothing about the situationF) C) and D)
G) A) and D)

Question 7

External environmental influences having a direct or indirect influence on HRM include which of the following?

Accepted Answer

A)  increasing empowerment
B)  decreasing workforce diversity
C)  labour market conditions
D)  organizational climate
E)  organizational cultureF) B) and D)
G) A) and B)

Question 8

When unemployment rates fall

Accepted Answer

A)  there is always a greater demand for services.
B)  training and retention strategies increase in importance.
C)  unions are more likely to organize workers.
D)  there is always a greater demand for services,and training strategies increase in importance.
E)  retention strategies increase in importance.F) None of the above
G) C) and E)

Question 9

The practice of contracting with outside vendors to handle specified functions on a permanent basis is known as

Accepted Answer

A)  payroll and benefits administration.
B)  outsourcing.
C)  labour-management relations.
D)  contract administration.
E)  hiring temporary employees.F) A) and C)
G) A) and B)

Question 10

Being completely familiar with employment legislation,HR policies and procedures,collective agreements,and the outcome of recent arbitration hearings and court decisions is most closely related to which of the following HR activities?

Accepted Answer

A)  environmental scanning
B)  formulating policies and procedures
C)  providing services
D)  serving as a consultant
E)  serving as a change agentF) B) and C)
G) A) and B)

Question 11

The company's plan for how it will balance its internal strengths and weaknesses with external opportunities and threats to maintain a competitive advantage is known as

Accepted Answer

A)  HR strategy.
B)  environmental scanning.
C)  strategy.
D)  policies and procedures.
E)  none of the above.F) B) and C)
G) A) and E)

Question 12

The characteristics of the workforce are known as

Accepted Answer

A)  organizational climate.
B)  population trends.
C)  diversity.
D)  unionization.
E)  demographics.F) None of the above
G) A) and C)

Question 13

Developing a reputation as an environmental leader and demonstrating corporate social responsibility

Accepted Answer

A)  is part of every organization's mission statement.
B)  is not supported by shareholders in for-profit enterprises.
C)  is only common in not-for-profit enterprises.
D)  helps organizations to gain market share and retain employees.
E)  is a key responsibility of the human resources leader.F) A) and E)
G) A) and C)

Question 14

In the early 1900s,personnel administration,as it was called then

Accepted Answer

A)  focused on trying to improve the human element in organizations.
B)  served a key advisory role in organizations.
C)  was closely tied to union-management relations.
D)  was highly influenced by laws and regulations.
E)  played a very subservient role in organizations.F) None of the above
G) B) and C)

Question 15

The core values,beliefs,and assumptions that are widely shared by members of an organization are known as

Accepted Answer

A)  the strategic plan.
B)  the mission statement.
C)  organizational culture.
D)  organizational climate.
E)  the pervading atmosphere.F) A) and D)
G) All of the above

Question 16

The broad objectives of HR associations across the country include

Accepted Answer

A)  skills updating.
B)  assisting in the provision of training in the field of HR.
C)  serving as a voice for HR practitioners.
D)  providing opportunities for information exchange.
E)  all of the above.F) A) and C)
G) A) and D)

Question 17

HR has evolved towards helping the organization to achieve its strategic objectives.There are five critical pieces of knowledge that are part of HR professionalism.Identify and describe in detail two of these HR competencies.

Accepted Answer

Some detailed and accurate des...

Question 18

The emotional and intellectual involvement of employees in their work,and the intensity,focus,and involvement they bring to their jobs is known as

Accepted Answer

A)  employee recognition.
B)  workplace diversity.
C)  employee engagement.
D)  job design indicators.
E)  employee relations.F) C) and D)
G) B) and E)

Question 19

HR professionals are increasingly expected by their employers to be change agents who lead the organization and its employees through change.

Accepted Answer

A) True 
 B)False

Question 20

The knowledge,education,training,skills,and expertise of a firm's workers are known as

Accepted Answer

A)  management's philosophy.
B)  human capital.
C)  physical capital.
D)  production capital.
E)  cultural diversity.F) B) and D)
G) D) and E)

Exam 1: The Strategic Role of Human Resources Management

Correct Answer
verified

Developing a reputation as an environmental leader and demonstrating corporate social responsibility

Correct Answer
verified

Which of the following apply to employers and employees across Canada?

Correct Answer
verified

The knowledge,education,training,skills,and expertise of a firm's workers are known as

Correct Answer
verified

Recent research indicates that there is a strong positive relationship between employee engagement and organizational performance.

Correct Answer
verified

The core values,beliefs,and assumptions that are widely shared by members of an organization are known as

Correct Answer
verified

HRM has evolved over the last few decades due to economic forces such as globalization,technological changes,and intense competition,all of which make human capital more important.

Correct Answer
verified

External environmental influences having a direct or indirect influence on HRM include which of the following?

Correct Answer
verified

In the early 1900s,personnel administration,as it was called then

Correct Answer
verified

The company's plan for how it will balance its internal strengths and weaknesses with external opportunities and threats to maintain a competitive advantage is known as

Correct Answer
verified

HR professionals are increasingly expected by their employers to be change agents who lead the organization and its employees through change.

Correct Answer
verified

The broad objectives of HR associations across the country include

Correct Answer
verified

The characteristics of the workforce are known as

Correct Answer
verified

The practice of contracting with outside vendors to handle specified functions on a permanent basis is known as

Correct Answer
verified

HR has evolved towards helping the organization to achieve its strategic objectives.There are five critical pieces of knowledge that are part of HR professionalism.Identify and describe in detail two of these HR competencies.

Correct Answer
verified
Some detailed and accurate des...
View Answer

Rita is the HR Director of a manufacturing company.She recently undertook research to identify competitor compensation and incentive plans,information about pending legislative changes,and availability of talent in the labour market for the upcoming strategic planning meeting.Rita was conducting

Correct Answer
verified

When unemployment rates fall

Correct Answer
verified

The growing emphasis on education and human capital reflects several social and economic factors,such as the increase in primary-sector employment.

Correct Answer
verified

Being completely familiar with employment legislation,HR policies and procedures,collective agreements,and the outcome of recent arbitration hearings and court decisions is most closely related to which of the following HR activities?

Correct Answer
verified

The emotional and intellectual involvement of employees in their work,and the intensity,focus,and involvement they bring to their jobs is known as

Correct Answer
verified

Exam 1: The Strategic Role of Human Resources Management

Correct AnswerverifiedShow Answer

Developing a reputation as an environmental leader and demonstrating corporate social responsibility

Correct AnswerverifiedShow Answer

Which of the following apply to employers and employees across Canada?

Correct AnswerverifiedShow Answer

The knowledge,education,training,skills,and expertise of a firm's workers are known as

Correct AnswerverifiedShow Answer

Recent research indicates that there is a strong positive relationship between employee engagement and organizational performance.

Correct AnswerverifiedShow Answer

The core values,beliefs,and assumptions that are widely shared by members of an organization are known as

Correct AnswerverifiedShow Answer

HRM has evolved over the last few decades due to economic forces such as globalization,technological changes,and intense competition,all of which make human capital more important.

Correct AnswerverifiedShow Answer

External environmental influences having a direct or indirect influence on HRM include which of the following?

Correct AnswerverifiedShow Answer

In the early 1900s,personnel administration,as it was called then

Correct AnswerverifiedShow Answer

The company's plan for how it will balance its internal strengths and weaknesses with external opportunities and threats to maintain a competitive advantage is known as

Correct AnswerverifiedShow Answer

HR professionals are increasingly expected by their employers to be change agents who lead the organization and its employees through change.

Correct AnswerverifiedShow Answer

The broad objectives of HR associations across the country include

Correct AnswerverifiedShow Answer

The characteristics of the workforce are known as

Correct AnswerverifiedShow Answer

The practice of contracting with outside vendors to handle specified functions on a permanent basis is known as

Correct AnswerverifiedShow Answer

HR has evolved towards helping the organization to achieve its strategic objectives.There are five critical pieces of knowledge that are part of HR professionalism.Identify and describe in detail two of these HR competencies.

Correct AnswerverifiedSome detailed and accurate des...View AnswerShow Answer

Rita is the HR Director of a manufacturing company.She recently undertook research to identify competitor compensation and incentive plans,information about pending legislative changes,and availability of talent in the labour market for the upcoming strategic planning meeting.Rita was conducting

Correct AnswerverifiedShow Answer

When unemployment rates fall

Correct AnswerverifiedShow Answer

The growing emphasis on education and human capital reflects several social and economic factors,such as the increase in primary-sector employment.

Correct AnswerverifiedShow Answer

Being completely familiar with employment legislation,HR policies and procedures,collective agreements,and the outcome of recent arbitration hearings and court decisions is most closely related to which of the following HR activities?

Correct AnswerverifiedShow Answer

The emotional and intellectual involvement of employees in their work,and the intensity,focus,and involvement they bring to their jobs is known as

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified
Some detailed and accurate des...
View Answer

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Correct Answer
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Correct Answer
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